GLOBAL CLINICAL RESEARCH SUPPORT THAT KEEPS TRIALS ON TRACK

Ask any coordinator what slows a study down, and you’ll rarely hear “the science.” It’s the travel headaches, the late reimbursements, the endless phone calls to keep participants from dropping.  

Scout’s job is to make those problems disappear.  

With global clinical research support in 100+ countries, we keep the focus where it belongs: on the research itself. 

How Patient-Focused Clinical Research Solutions Cut Dropout Risk 

Clinical research is only as strong as its participants. But showing up isn’t easy. Picture a caregiver trying to get time off work, book childcare, and then travel three hours for a site visit. Without help, that’s an easy “no thanks.” 

Scout builds patient-focused clinical research solutions that remove those barriers. We handle the travel, cover the reimbursements in local currency, and make sure patients aren’t left juggling logistics on top of everything else.  

The result: participants who stick with the study, sites that can breathe, and sponsors who get reliable data instead of early exits. 

Clinical Trial Concierge Services That Adapt to Each Study 

Start with the money. If participants aren’t reimbursed quickly, they stop trusting the process — and sometimes stop showing up altogether.

That’s why payments sit at the center of our clinical trial concierge services. Reimbursements are fast, secure, and issued in local currencies, with flexible options that work for real people. 

From there, concierge support covers the other details that keep studies moving: 

• Patient travel — air, rail, and ground booked reliably 

• Reimbursements and payments — 200+ currencies, multiple methods, no delay 

• Meeting planning — global teams brought together without the scramble 

• Site support — less paperwork, fewer calls, more time for patients 

Handled well, these services can make the difference between a trial that stalls and a trial that finishes strong. 

End-to-End Clinical Research Services Across 100+ Countries 

Running a trial across borders is messy—different currencies, different systems, different rules. Scout’s end-to-end clinical research services cut through the mess by covering payments, travel, meetings, and site support under one roof. 

Because we’ve built compliance into every region we serve, sites and participants get paid on time without wading through local red tape. And when our portal connects directly to CTMS and EDC platforms, coordinators aren’t stuck logging in twice or retyping data. 

It’s global support delivered in a way that feels local, with one partner carrying the load instead of five vendors passing it around. 

The Results of True Global Clinical Research Support 

Patients don’t measure commitment in protocols or milestones. They measure it in whether their train fare was reimbursed before the next visit, or whether someone helped them get to the site when their car broke down. Coordinators know the same truth: a late payment or botched travel plan can undo weeks of work. 

That’s why global clinical research support has to be more than a checklist. Done right, it holds the trial together. Participants keep showing up. Sites stop burning energy on logistics. Sponsors see their studies move forward without constantly resetting timelines.

What looks like “back-office detail” on paper is often the deciding factor in whether a trial succeeds. 

Ready to Simplify Your Next Study? 

Every study comes with a hundred moving parts, but you don’t need a hundred different vendors to cover them. Scout handles payments, travel, meetings, and site support as one integrated service, backed by thirty years of experience in more than a hundred countries. 

If you’re ready to cut through the noise and give your study a smoother path from start-up to close-out, reach out to our team. See what happens when support moves from the margins to the center of the trial.