Ask any site coordinator what slows them down, and “another login” will be high on the list.
With studies already spread across multiple platforms, adding another portal only piles on. That’s why Scout integrates into the systems sites are already working in – no extra steps, no extra passwords.
Sites already juggle EDC systems, CTMS dashboards, trial master files, and communication portals. Every extra password or platform becomes another barrier between coordinators and their real work: keeping patients engaged and studies on track.
That’s why Scout integrates directly into the platforms sites already use. Today, our services are available through Advarra, Pfizer, ICON FIRECREST, Insmed, IQVIA One Home for Sites, and Prisma Health. Instead of asking sites to learn and manage another system, we bring patient payments, travel coordination, and support into the workflows they already trust.
This is better than “another technical feature.” It’s a deliberate choice to reduce burden, improve adoption, and make trial participation easier for everyone involved.
Single sign-on (SSO) is exactly what it sounds like: one set of credentials that gives users access to multiple services. Instead of juggling different usernames and passwords, sites log in once. From that point, they can switch easily between connected platforms.
When Scout integrates through SSO, site staff don’t need to leave their main clinical systems to manage travel or approve reimbursements. They can access Scout’s services from inside the tools they already rely on to run their trials.
So in practice, that means:
For busy site teams, that’s one less thing to keep track of. For sponsors, it means higher adoption and fewer delays. Great all around!
Sites are at the center of trial operations. Yet they’re often weighed down by repetitive administrative tasks – especially when it comes to patient reimbursements and travel arrangements. SSO integration takes pressure off sites in several important ways:
Coordinators already log in to multiple platforms every day. Embedding Scout where they already work keeps things simple and familiar.
Reimbursement approvals, travel monitoring, and payment checks happen without switching systems. A task that might take minutes of navigation is reduced to seconds.
Instead of re-entering data or remembering yet another password, staff can focus on patients and protocol-driven work. Scout also provides email prompts and reminders when actions are needed, so nothing slips through the cracks.
If issues come up, sites aren’t left to troubleshoot alone. Scout’s Patient Liaison team can step in directly, providing real-time help any time, anywhere you need it.
The bottom line for sites: less friction, less hassle, more time to focus on science and patient care.
Sponsors need sites to use the systems put in front of them. Every extra login requirement, every unfamiliar portal, increases the risk of errors, delays, or low adoption. By embedding Scout directly into established tools, sponsors gain several advantages:
When services are accessible from trusted platforms like Advarra, IQVIA One Home for Sites, ICON FIRECREST, Pfizer, Insmed, and Prisma Health, coordinators are far more likely to use them consistently.
Travel delays, missed reimbursements, and site payment disputes are common culprits behind stalled enrollment curves. Integrating Scout reduces those risks, keeping timelines on track.
Problems that might otherwise become costly escalations (like delayed payments or patient complaints) can be addressed quickly within the integrated system.
Embedding Scout into widely adopted sponsor and CRO platforms reinforces that services are delivered within secure, compliant frameworks.
While integration is convenient for sites, it also protects the sponsor’s investment in study delivery.
Not every study runs on the same platform. Not every site team prefers the same tools. That’s why Scout’s approach is built on flexibility.
For sites and sponsors who want direct access, the Scout Portal remains a powerful, standalone option. It supports 200+ languages and currencies, works across devices, and includes intuitive features like list views, document centers, and learning resources.
For those already working in enterprise platforms, Scout is embedded there too. The services are the same — fast reimbursements, reliable travel coordination, patient-preferred payment methods — but the access point adapts to the environment.
That flexibility reflects Scout’s core philosophy: we don’t ask sites or sponsors to change the way they work.
We meet them where they already are.
Traditional eClinical systems are excellent at managing data. They capture case report forms, track milestones, and provide regulators with audit-ready records. But they don’t arrange transportation for a participant who missed their bus or reimburse a family who had to pay out-of-pocket for a hotel.
That’s where Scout comes in. By embedding patient and site support into platforms that already manage data, Scout bridges the gap between data collection and human participation. The result is a more complete system: one that ensures data is collected because people can actually participate.
This perspective matters for the entire trial ecosystem:
The integration of Scout’s services through SSO goes beyond convenience. It helps enable trials to work as intended: with data, timelines, and people aligned.
Clinical research teams don’t need another disconnected platform. They need services that plug into the systems sites and sponsors already use. That’s the purpose of Scout’s SSO integrations with Advarra, IQVIA One Home for Sites, ICON FIRECREST, Pfizer, Insmed, and Prisma Health.
By reducing login fatigue, embedding patient and site support into existing workflows, and giving sponsors confidence in adoption and compliance, these integrations deliver tangible value where it matters most: at the point of execution.
Scout is tech-enabled, service-first, and infinitely flexible. Whether through standalone tools or embedded integrations, we keep trials moving by making participation possible.
Ready to see how Scout integrates with your systems? Schedule a demo to explore how SSO can reduce burden, improve timelines, and strengthen trial performance.