DALLAS, – May 7, 2026 – Scout, a premier provider of clinical trial services, today announced that it has been selected as winner of the “Best Overall Patient Engagement Service” award in the 10th annual MedTech Breakthrough Awards program conducted by MedTech Breakthrough, an independent market intelligence organization that recognizes the most innovative companies, technologies and products in the global digital health and medical technology market.
Scout offers a concierge model for clinical trial participants, combining hands-on support with the systems needed to manage travel, payments, and logistics at scale. The goal is straightforward: make participation easier for people and reduce the operational burden on sites.
What sets Scout apart is a flexible approach to support. Studies can engage at the level that fits their needs, from per-visit coordination to fully managed, end-to-end participant support. This allows sponsors and sites to meet participants where they are, removing barriers that often lead to drop-off.
The Scout Portal brings payments, travel, and request tracking into one place. Participants and site staff can submit and check requests at any time, from desktop to mobile, without chasing updates or digging through emails. Scout is available through multiple single sign-on (SSO) integrations, giving sites and sponsors access through the systems they already use. Reimbursements for meals, rideshares, and parking can be submitted quickly, and participants have flexible options for receiving funds.
Scout supports studies in over 100 countries, including visa and documentation assistance where needed. Travel logistics, including flights, ground transportation, and hotel stays, even those requiring accessibility accommodations, are arranged directly, reducing the administrative load on sites and sponsors. Participants can see the status of their requests without guesswork, while sponsors, CROs, and sites have visibility into activity across the study, with reporting that is transparent, audit-ready, and easy to access when it matters.
“Most drop-off comes down to logistics,” said Scout CEO Moisha Platto. “If getting to a visit or getting reimbursed is difficult, people stop showing up. We’re here to prevent that.”
Now celebrating its 10th anniversary, the MedTech Breakthrough Awards program has spent a decade recognizing the companies driving meaningful progress and improving patient care across the global health and medical technology industry. The program spans a wide range of categories – including Telehealth, Clinical Administration, Patient Engagement, Electronic Health Records (EHR), Virtual Care, Medical Devices and beyond – honoring the innovations reshaping how care is delivered worldwide.
This year's program drew a record-breaking number of nominations from leading companies and startups across more than 20 countries, reflecting the growing global impact and momentum of the digital healthcare industry.
“Scout serves as one centralized workspace for tracking reimbursement, travel activity, and logistics for patients across clinical studies. Clinical trials are for all patients who qualify for treatment, and it shouldn’t matter where they live or how far they need to go. Often, logistical and financial barriers, even accessibility challenges, can stand in the way of participation,” said Steve Johansson, managing director, MedTech Breakthrough. “By handling the logistical heavy lifting, Scout improves retention rates, while also honoring every participant by making their journey as seamless and stress-free as possible. Patients, researchers, and trial sites all benefit from the innovation Scout has to offer.”
####
About Scout
Scout empowers clinical trials with people-first solutions and industry-leading tech. Operating in 100+ countries, we deliver face-to-face, virtual, and hybrid clinical meeting planning, patient payment, and travel and logistics support for top pharmaceutical and biotechnology companies. Learn more at scoutclinical.com.
About MedTech Breakthrough
Part of Tech Breakthrough, a leading market intelligence and recognition platform for global technology innovation and leadership, the MedTech Breakthrough Awards program is devoted to honoring excellence and innovation in medical & health technology companies, products, services and people. The MedTech Breakthrough Awards provide a platform for public recognition around the achievements of breakthrough healthcare and medical companies and products in categories that include Patient Experience & Engagement, Health & Fitness, Medical Devices, Clinical Administration, Connected Healthcare, Medical Data, Healthcare Cybersecurity and more. For more information visit MedTechBreakthrough.com.
Tech Breakthrough LLC does not endorse any vendor, product or service depicted in our recognition programs, and does not advise technology users to select only those vendors with award designations. Tech Breakthrough LLC recognition consists of the opinions of the Tech Breakthrough LLC organization and should not be construed as statements of fact. Tech Breakthrough LLC disclaims all warranties, expressed or implied, with respect to this recognition program, including any warranties of merchantability or fitness for a particular purpose.