SCOUT AND CLINICAL RESEARCH PAYMENT NETWORK JOIN FORCES TO EMPOWER TRIAL SITES, ENHANCE PATIENT SUPPORT

Scout is proud to collaborate with Clinical Research Payment Network (CRPN) to explore innovative solutions for strengthening clinical site operations through targeted insights. This collaboration underscores a shared commitment to addressing site challenges with precision and efficiency, ensuring both clinical sites and participants are supported throughout the research process. 

At the heart of this collaboration is Scout’s recently launched comprehensive survey. Designed to glean actionable insights into the needs and challenges faced by clinical sites, the survey covers key operational and engagement priorities. Backed by the expertise of CRPN Founder and CEO Daniel Fox, MPH, PhD, a robust network of site contacts has been mobilized to gather meaningful feedback from the very individuals shaping clinical research at the ground level. Scout’s approach includes measures to recognize and value the critical time and expertise shared by site staff in this effort. 

“Working with CRPN has been a game-changer for us. Their expertise and support have lifted a significant burden, allowing us to focus on understanding the unique challenges clinical sites face,” said Courtney Dodge, Scout's Executive Director of Strategic Initiatives. “This collaboration is invaluable in helping us tailor solutions that truly make site operations more efficient and effective.” 

Dr. Fox also shared his perspective on the partnership, affirming CRPN's commitment to fostering trust and meaningful action within the industry. “Everyone talks about focusing on sites, but Scout is actually doing it. Through this partnership, they’re proving their dedication to empowering sites and creating real solutions, not just checking boxes.” 

This initiative is further bolstered by Scout’s suite of trusted site and patient support services. These include sponsor-funded patient services that allow site staff to focus on research, a patient-accessible portal designed for seamless study participant payment and travel requests, and 24/7 live support for both sites and participants. These tools are strategically designed to reduce patient dropouts, ensure consistent data collection, and improve study timelines, all of which directly benefit clinical sites and enhance research outcomes. 

The collaboration between Scout and CRPN exemplifies a shared commitment to transforming the clinical research landscape. Scout sees this endeavor as a pivotal step in its ongoing mission to address site pain points while improving the patient experience. By tackling operational bottlenecks with bold solutions and a unified vision, the two organizations are setting the stage for meaningful impact. 

Looking ahead, Scout is committed to implementing these insights to deliver even greater value to clinical sites. Together, they aim to elevate operational standards, enhance patient retention, and contribute to the success of clinical trials across the industry. 

About CRPN 
Clinical Research Payment Network (CRPN) is dedicated to uniting clinical research industries with a shared goal of delivering affordable, efficient, and high-quality research. Established in 2022 and headquartered in Springfield, Illinois, CRPN provides site-centric financial solutions designed to empower clinical sites and ensure they have the resources needed to conduct effective research. Through innovative approaches and collaborative partnerships, CRPN streamlines operational processes while enhancing the quality and reliability of research outcomes. With a deep commitment to supporting sites and advancing clinical research as a whole, CRPN is redefining standards for efficiency and excellence in the industry. Learn more at https://crpn.crpaynet.com/. 

About Scout  
Scout empowers the life sciences industry with people-first solutions: Scout Meetings, Scout Clinical, and Scout Academy. We specialize in face-to-face, virtual, and hybrid clinical meeting planning, patient payment, travel and logistics support, and virtual collaboration and education. Since 1995, we have been a trusted partner excelling in customer service, regulatory compliance, and project delivery for leading pharmaceutical and biotechnology companies. Our deep understanding of international regulations and adaptable network of resources is built on operational experience in 109 countries. With white-glove attention to detail and a customizable, comprehensive range of services, Scout makes the complex easier. Learn more at https://www.scoutclinical.com/