DALLAS – May 8, 2025 – Scout, a premier provider of clinical trial services, has received the 2025 Patient Experience Innovation Award at the distinguished MedTech Breakthrough Awards. This marks Scout’s impressive third consecutive win, following honors in 2023 and 2024, and coincides with their landmark 30th anniversary.
This award honors Scout’s Patient Liaison team, whose unwavering dedication redefines clinical trial patient support by combining tech-forward solutions with a human touch.
Key to this success is the team’s 24/7 multilingual support ensures patients receive immediate assistance, no matter their location or language. Scout’s itinerary management simplifies logistics by coordinating travel, appointments, and step-by-step guidance—crucial for remote or cross-border participants.
Scout’s commitment to making the complex easier is clear in initiatives like the Scout Coordinator program for high-volume sites and the zero-fee ScoutPass card for patient payments. Their innovative approach and compassionate care advances patient experience and reinforces Scout's position as a trusted leader in the life sciences sector.
About Scout
Scout proudly celebrates 30 years of empowering clinical trials with people-first solutions through Scout Meetings, Scout Clinical, and Scout Academy. Operating in 100+ countries, we deliver face-to-face, virtual, and hybrid clinical meeting planning, patient payment, travel and logistics support, and virtual collaboration and education for top pharmaceutical and biotechnology companies. Learn more about our legacy at scoutclinical.com.
About MedTech Breakthrough
Part of Tech Breakthrough, a leading market intelligence and recognition platform for global technology innovation and leadership, the MedTech Breakthrough Awards program is devoted to honoring excellence and innovation in medical & health technology companies, products, services and people. The MedTech Breakthrough Awards provide a platform for public recognition around the achievements of breakthrough healthcare and medical companies and products in categories that include Patient Experience & Engagement, Health & Fitness, Medical Devices, Clinical Administration, Connected Healthcare, Medical Data, Healthcare Cybersecurity and more. For more information visit MedTechBreakthrough.com.
Tech Breakthrough LLC does not endorse any vendor, product or service depicted in our recognition programs, and does not advise technology users to select only those vendors with award designations. Tech Breakthrough LLC recognition consists of the opinions of the Tech Breakthrough LLC organization and should not be construed as statements of fact. Tech Breakthrough LLC disclaims all warranties, expressed or implied, with respect to this recognition program, including any warranties of merchantability or fitness for a particular purpose.