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Scout Makes the Complex Easier for Clinical Research Across Asia-Pacific

Since 1995, Scout has been a trusted partner excelling in customer service, regulatory compliance, and project delivery for leading pharmaceutical and biotechnology companies. 

With over 20 years of experience providing services in the Asia-Pacific region, we are equipped to deliver our full range of services to support APAC studies. 

Our Services

  • Scout Meetings: Experience effective, high-quality planning services for face-to-face, virtual, and hybrid meetings.  
  • Scout Clinical: Provide clinical trial patient travel and payment services with 24/7 live assistance and personalized patient support. 
  • Scout Academy: Create a secure, shared virtual environment for clinical research training, compliance, and collaboration. 
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In the Asia-Pacific Region specifically, Scout has initiated more than 32,000 payments, planned over 300 meetings, and provided travel services for over 20,000 meeting attendees and trial patients. 

Scout has operated in 19 countries in APAC:

  • Australia 
  • Bangladesh 
  • China 
  • Hong Kong 
  • India
  • Indonesia 
  • Japan 
  • Malaysia 
  • Mongolia 
  • Nepal 
  • New Zealand 
  • Pakistan 
  • Philippines 
  • Singapore 
  • South Korea 
  • Sri Lanka
  • Taiwan 
  • Thailand 
  • Vietnam 

We have supported studies across many diverse therapeutic areas.

  • Autoimmune / Inflammation 
  • Cardiovascular 
  • CNS/Neurology 
  • Dermatology 
  • Endocrinology/Metabolic
  • Gastroenterology
  • Hematology 
  • Hepatology 
  • Infectious Disease 
  • Musculoskeletal 
  • Nephrology 
  • Oncology 
  • Ophthalmology 
  • Rare Disease/Genetic Disease 
  • Respiratory/Pulmonary 
  • Urology 

Benefits of Partnering With Scout

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  • For Sponsors: We can help enhance trial efficiency and cost-effectiveness. 
  • For Researchers/Clinical Sites: Scout simplifies participant logistics, boosts retention, and improves data quality. 
  • For Patients: Our services offer easier access to trials, travel support, and personalized care. 
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Specialized Support Roles

Scout excels in innovation in service and delivering people-first solutions. We are dedicated to appreciating and embracing the unique cultural perspectives that enrich our service delivery.

Scout’s Patient Liaison team manages travel and reimbursement requests for study participants, coordinating accommodations that suit each patient and their caregivers. 

Our Patient Navigator support team provides specialized assistance to help patients navigate barriers to clinical trial participation. 

Scout Clinical Project Managers oversee clinical studies from start to finish, ensuring efficient operations, prompt document delivery, thorough training, and continuous support across various projects and therapeutic areas.

Our Scout Meetings Program Managers meticulously plan every detail, from venue selection to technology support, to facilitate collaboration and knowledge exchange among trial stakeholders. 

Scout Academy training sites are tailored with language- and country-specific content, ensuring culturally relevant and accessible learning experiences for clinical trial staff. 

Our Scout Clinical and Scout Meetings staff based in the Asia-Pacific region offer localized support and understanding, ensuring seamless coordination and superior service delivery.

Commitment to Compliance and Data Privacy

Scout ensures global compliance with data privacy laws through controlled access to patient data, comprehensive security measures, and transparent patient communication.

Data is securely housed within the Scout Portal, leveraging encryption and hosted on compliant cloud servers, ensuring adherence to local privacy regulations.

Through technical safeguards like firewalls, anti-malware, and VPNs, alongside strict access protocols and staff training, Scout upholds high standards of data security and privacy.

Patient Personally Identifiable Information is strictly separated from study protocol information by clearly defined team roles, preventing unauthorized access and ensuring data integrity. 

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Speak with Scout

Your Partner in Clinical Research Across Asia-Pacific

Contact us for more information or to initiate services.